Question
11: What does the CTRL+V shortcut accomplish in Word 2000?
Ans: b)
it pastes the text that
Question
12: What information would the petty cash register contain?
a.
Details of expenses on account of the administrative staff.
Ans: b.
Details of small expenses related to the running of the office.
Ans: c.
Details of expenses on account of electricity and water bills.
d.
Details of expenses worth less than $80.
Question
13: What is the benefit of e-mailing documents rather than always providinghard
copies to individuals?
Ans: d) b
and c
Question
14: What are the traditional office hours in the Western world, now much more
flexible, though still adhered to in most offices?
Ans:
a. 9 AM — 5 PM
b.
6 AM — 6 PM
c.
8 AM — 7 PM
d.
10 AM — 8 PM
Ans:
e. None of the above
Question
15: With regard to emails, when is bcc: used?
a. When
you want to send the same mail to several people and do not want the To: and
cc: recipients of the mail to know the bcc: recipients of the same mail.
Ans: b.
When you want to send the same mail to several people and do not want the bcc:
recipients of the mail to know who else the mail was sent to.
c. When
you want to send the same mail to several people and want to receive
acknowledgments from each recipient.
d. When
you want to send the same mail to several people, but the mail does not support
attachments
Question
16: When you are introducing a woman and are unsure of her marital status,
which title should you use?
Ans:
a. Ms.
b.
Miss
Ans:
c. Mrs.
d.
Madam
e.
None of the above
Question
17: You are required to create a cost report for your department, and then
present the report to the board. Which two programs would you use for these two
tasks?
a.
MS Powerpoint, MS Access
b.
Adobe Photoshop, MS Powerpoint
Ans:
c. MS Word, MS Excel
d.
MS Excel, MS Word
e.
MS Excel, MS PowerPoint
Question
18: You are asked to call up senior executives of your company located in
different continents to inform them about the proposed dates for an
international sales meeting. What is the best time to call them up?
a. During
the call recipient's office hours
b. After
your office hours
c. During
your office hours
Ans: d.
Between 9:00 A.M. and 5:00 P.M.
e. Any of
the above
Question
19: What does the glass ceiling refer to in a business context?
Ans: c)
The upper level of senior management or company execution positions
which is
traditionally hard to break through, for example, for women and/or minorities.
Question
20: When replying to an e-mail, who do you place in the cc: line and who in the
bcc: line?
a.
A person you wish to openly inform goes in the cc: line, and the same person in
the bcc: line.
b.
A person you wish to openly inform goes in the bcc: line, and the same person
in the cc: line.
c.
A person you wish to openly inform goes in the cc: line, and the person you
wish to read the e-mail, but without the knowledge of either the recipient or
the person in the cc: line, goes in the bcc: line.
d.
A person you wish to openly inform goes in the cc: line, and the person you
wish to read the e-mail without the knowledge of the recipient, but with the
knowledge of the person in the cc: line, goes in the bcc: line.
