Question 31: In any office or
business environment, what does the 'opportunity success rate' refer to?
a. The success of a business
in dollar value minus the dollar value of previous attempts to make it a
success.
Ans: b.
The number of won opportunities as a percentage of the number of won and lost
opportunities.
c. The number of lost
opportunities as a percentage of the number of almost won opportunities.
d. The opportunity costs
divided by the so-called sunk costs.
Question 32: Question 28: What
are the dimensions of an A4 size sheet of paper?
a. 216
mm x 279 mm
b. 220
mm x 310 mm
Ans: c. 215 mm x 295 mm
Ans: d. 210 mm x 297 mm
e. a
and d
Question 33: What does 'Class
A office space' commonly refer to?
a. Office space on former
sites of class A drug offenses.
Ans:
b. The lowest quality office buildings in a given area.
c. The highest quality office
space available in a given area.
d. The highest quality office
space for the least price.
Question 34: Which of the
following activities could possibly infect your computer with virus?
Ans: a)
Installing pirate software from a CD
Question 35: What does
administration generally handle in an office environment?
a. Paperwork and accounts.
b. Specifically, the hiring of
new management and middle management.
Ans: c.
The efficient day-to-day running of the office, with regard to company files,
communication, management of jobs and such as overseeing hiring and firing and
human resources etc.
d. Ensuring that the
infrastructure of the building is regularly checked and modemized.
Question 36: What is a 'mouse
potato'(a comic phrase in an office environment)?
a. The
equivalent of a couch potato, but in terms of using a computer — i.e. someone
who spends all their time at a computer.
b. A
virus or other harmful computer bug, such as a 'trojan horse'.
c. An
office ornament that workers place on their desks to keep them motivated during
office hours.
Ans:
d. b and c
Question 37: Which of the
following are commonly used computer web browsers?
a. Mozilla,
Guardian Website, The Times of London, MSN
b.
Expedia, Opodo, Student Universe, Godzilla
Ans: c.
Chrome, Explorer, Firefox
d.
Google, MSN, Yahoo, Ask
Question 38: What two kinds of
printers are commonly in use in most office environments?
Ans: a. Industrial and private
b.
Hewlett Packard and Brother
c.
Laser and ink-jet
d.
Black-and-white and color
e.
None of the above
Question 39:
What is a 'golden handshake'?
a. The
welcome to the building of a new CEO.
b. The
last day in the office before the holidays.
c. The
common usage for a generous employment severance package when an executive
loses his or her job through restructuring, redundancy or a scheduled
retirement.
Ans: d. The common usage for a series of
re-hirings of past employees.
e. c
and d
Question 40: Which of the
following energy-saving practices can be used in an office without adversely
affecting company productivity?
a. Use only one bathroom light
during office hours
Ans: b. Turn off lights and computers at the end of the day
c. Turn off the computers
between sending e-mails
d. Use lower Watt light bulbs,
especially in the emergency exits
e. a and b
